The 42-year-old mother is disgusted after Ocado delivered three URINE tote bags containing purchases she bought for her birthday party
- Michelle Leonard, 42, threw all food away after it was delivered to Islington
- Her 19-year-old son Alfie found the tote bags of urine mixed with a £ 57 grocery store
- Ocado apologized, sent a replacement delivery of groceries for a £ 57 refund
A mother of three was disgusted after an ocado delivery driver dropped three bags of urine containing food she bought for her birthday.
Michelle Leonard, 42, threw all of her food away for the birthday party after it was brought to her family's home in Islington, north London last Thursday.
Her 19-year-old son Alfie found the tote bags of urine mixed with her £ 57 grocery delivery from Ocado.
She had ordered chicken wings, pastrami, breaded ham, chips, wine, and other snacks for a party with her three children aged 22, 19, and 14.
A mother of three was disgusted after an ocado delivery driver handed in three bags of urine containing food that she had bought for her birthday (archive image).
Ms. Leonard told The Sun, “I am absolutely disgusted, especially at Covid. My son helped me unpack my groceries and said, "Mom, what's that in your bag?"
There were three tiny tote bags, all of which were tied tightly together, and obviously it was urine. You could see it was urine. & # 39;
She added that she chose to have food delivery out of fear of the coronavirus pandemic.
But she swore she would never use Ocado again.
Ms. Leonard believes a driver may have urinated in their pockets when they were caught on the road.
Michelle Leonard, 42, threw all of her food away for the birthday party after it was brought to her family's home in Islington, north London last Thursday (picture in stock).
She called Ocado to complain and asked them to pick up the urine bags for testing.
Instead, the next day Ocado sent a replacement order for her purchases and refunded her £ 57.
Ocado supplied its own branded products as well as Marks & Spencer products.
The online delivery giant has apologized and opened an investigation.
Ocado told The Sun: & # 39; We'd like to sincerely apologize to this customer.
"This situation is unacceptable and we are urgently investigating it."
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