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Sons who have been verbally abused for comforting their mother at their father's funeral said it was "absolutely heartbreaking."


Brothers who have been verbally abused for comforting their mother at their father's funeral have found it was "absolutely heartbreaking" not to be able to support their "vulnerable" mother.

Craig Bicknell of Milton Keynes announced yesterday that he had moved his chair to comfort his mother Barbara at his father Alan Wright's funeral at Crownhill Crematorium on October 2, before his brother Paul and other mourners followed.

But it wasn't long before a staff member interrupted the service by waving his arms and calling the mourners to put the chairs back.

When the couple appeared on Good Morning Britain today, they said they "haven't left their mother's side" since their father died and that the associate who came up to them with "such aggression" had "the hardest day." her life "made worse.

Craig Bicknell announced that he had moved his chair to comfort his mother, who he was in a "bubble" with, at his father's funeral at Crownhill Crematorium before a staff member interrupted the service to move them apart

Alan Wright died of a heart attack in September and his memorial service was held on October 2nd at the Crownhill Crematorium in Milton Keynes

Barbara Wright was devastated by the death of her husband and her two sons have not left her side

Alan Wright died of a heart attack in September and his memorial service was held on October 2nd at the Crownhill Crematorium in Milton Keynes. Barbara Wright was devastated by the death of her husband and her two sons have not left her side

Craig (right) and Brother Paul (left), who appeared on Good Morning Britain today, said the staff member who approached them with "such aggression" made "the hardest day of their lives" worse

Craig (right) and Brother Paul (left), who appeared on Good Morning Britain today, said the staff member who approached them with "such aggression" made "the hardest day of their lives" worse

"It was absolutely heartbreaking to go through," Paul explained. "That it was the hardest day of our life anyway and someone who moved with this aggression when we just wanted to comfort our mother in the hardest time."

Craig went on to explain that he had warned the crematorium staff that he would have to comfort his mother "if she went broke" and that he and Paul had been "by her side" since her father died.

He said of Alan, the Citizens' stepfather, "When my father died two and a half weeks ago, we haven't left her side (since). She needed us.

"I've talked to everyone and said," My mother is vulnerable, I have to comfort my mother when she breaks. "

The shocking moment when a worker at a Milton Keynes crematorium interrupted a funeral to berate mourners for being too close together was captured on camera and shared widely online

The shocking moment when a worker at a Milton Keynes crematorium interrupted a funeral to berate mourners for being too close together was caught on camera and widely shared online

He added, “I had to make a split-second decision to act. Do I talk to him and ask to be with my mother? Or sit back down and give my dad the service he needed? There was anger, it was a really empty feeling. & # 39;

The viewers were furious, branded the employee as "bad jobs" and insisted that the incident left them "speechless".

Craig said he and his brother Paul were devastated by "storytelling" as they mourned the loss of their father, who died of a heart attack in September.

He wrote on Facebook: “I can sit in a restaurant, I can sit in a pub, I can live in your house, I can go to the crematorium in a limousine when I am 6. But if I want to cuddle my mother at the father's funeral, a man flies out in the middle of the service and yells to end the service and part … A devastating day that gets worse. & # 39;

Craig went on to say that he had warned the crematorium staff that he would have to comfort his mother "if she was broke".

Craig went on to say that he had warned the crematorium staff that he would have to comfort his mother "if she was broke".

The viewers were furious, branded the employee as "nasty job value" and insisted that the incident leave them "speechless"

The viewers were furious, branded the employee as "bad jobs" and insisted that the incident left them "speechless"

A Milton Keynes Council spokesman said: “We are sorry to have upset this family. We usually don't intervene when a guest needs to be comforted by another family member and in which case should have taken a more considered approach.

“We ask the undertakers to let us know in advance whether chairs should be grouped. From now on, this includes guests who are in the same household or in bubbles, as well as people who need additional support.

"We hope this will provide additional convenience in a difficult time."

In a video that captured the moment in front of the camera, mourners were seen sitting on chairs at a social distance from others in the room.

When the service began, Craig, who was sitting in the front row, put his chair next to his mother and put his arm comfortably around her shoulder.

The man on the other side quickly followed her before a person in the second row began to move her chair closer to a woman sitting next to him.

But before he could move, a man rushed into the frame, waving his arms, and shouting, "Sorry, sorry, you have to put the chairs back, I'm afraid."

The late Alan Wright with his son Paul. The family say they were devastated by the incident, which made an already painful day "worse".

The late Alan Wright with his son Paul. The family say they were devastated by the incident, which made an already painful day "worse".

The participants in the service were initially seated at a social distance from each other before the nameless man who sat in the front row moved to comfort his mother (picture)

The participants in the service were first seated at a social distance from each other before the nameless man who sat in the front row moved to comfort his mother

The participants in the service were first placed on seats at a social distance from one another before the nameless man who sat in the front row moved to comfort his mother (pictured left and right).

Shortly after the first man had moved, a second man in the first row moved closer to the older woman (picture)

Shortly after the first man had moved, a second man in the first row moved closer to the older woman (picture)

As he approached the mourners in the front row, he continued, "You cannot move the chairs, you were told."

The stunned group returned to their original positions and the celebrant continued the service.

The Milton Keynes Community Hub posted the clip on Facebook, commenting, “We were contacted by a resident who recently said goodbye to his father at Crownhill Crematorium.

"They wanted us to highlight how traumatic and disturbing the experience of a funeral now is, in addition to the already sadness people feel when they lay someone to rest."

They shared a comment from Craig who said, “We are absolutely heartbroken. I and my brother have not been able to leave my mother for two weeks because she is there for my mother in her bladder. "

However, a member of staff rushed into the room, waved his arms, and asked the mourners to return the chairs to their original positions

However, a staff member rushed into the room, waved his arms, and asked the mourners to return the chairs to their original position

The nameless man said the interruption shocked the mourners in the room and devastated the family

The nameless man said the interruption shocked the mourners in the room and devastated the family

He said, “It scared my daughter and shocked everyone in the room.

"This is not how funerals should be, and given the pubs, bars, public transportation, etc. policies in place, it's incredible how funerals can do that."

The clip quickly went viral when thousands of Facebook users said they were outraged by the employee's behavior.

One person commented: “Although I do not know you, my condolences to the affected family. I am absolutely mad.

The way the service was interrupted and the way they were approached is unforgivable. I think I would have got up and walked out in disgust. & # 39;

After the interruption, participants returned to their original positions before the service resumed

After the interruption, participants returned to their original positions before the service resumed

Another wrote: “It is shocking that you shouldn't separate family members who are living together at a funeral. In fact, it's more than shocking, it's really cruel! & # 39;

A third added, “We went through this in April and I couldn't comfort my own children with the loss of their beautiful Nanna, my amazing mother.

& # 39; The effect on us is indescribable, the pain can be felt for a long time. As a family, we feel that we couldn't honor my beloved mother. & # 39;

What are the restrictions on funerals?

Funerals can still take place and organizations that provide funeral services have remained open throughout the pandemic.

In England a maximum of 30 people can participate. However, the venues can have different rules depending on how much space they have.

Government rules on social distancing apply to funerals. This means that people who live in different households must be two meters apart.

Participants must also wear face covering.

Activities such as chanting, singing, raising voices, or playing instruments that are blown into should be strictly avoided.

In England, you may be able to wake up in a place where social distancing measures have been in place, e.g. B. in a pub or restaurant.

If you want to wake up at home, indoors or outdoors you can only have 6 people in total.

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