Shocking moment The Amazon delivery man lets himself into the woman's house and leaves her package in it
- The Amazon delivery driver enters the customer's home in Dudley
- He pushes the door handle forward and puts the package in the hall
- Rufaro Chitima, 30, left the scenes "speechless" and shared the clip online
An Amazon delivery driver was caught on camera and brazenly ventured into a customer's house to deliver a package.
Rufaro Chitima, 30, of Dudley, West Midlands, was speechless when she saw footage of the driver opening her front door and leaving her Amazon package on her property.
The makeup artist and whip technician, who was "speechless", said she later received an email from Amazon claiming the package had "been given to the resident".
The Amazon delivery man approaches the front door of the house in Dudley, West Midlands and pulls down the door handle
Rufaro Chitima, 30, was speechless when she noticed that the worker had let himself into her house
The makeup artist shared the video on Facebook and described how she was "speechless".
During the CCTV footage filmed on September 3rd, the delivery person walks up to Ms. Chitima's front door and pushes the door handle down without knocking.
While the door swings open, the Amazon worker bends down and places the package in the hall. He leans over the doorstep to put it on the floor.
Then he closes the door behind him and walks away from the property without a second glance.
A few seconds later the door opens again when Ms. Chitima's partner examines how the package ended up in the house.
Ms. Chitima said, “Amazon has not said anything yet, they have recorded my details and I am waiting to be contacted.
& # 39; I was just shocked. My partner was in the house with our two year old at the time and heard the door open and close.
He thought it was me at first, but then realized that I was still at work and was shocked.
He went outside and the man drove off quickly. There was just no attempt to knock on the door. & # 39;
Shortly after the delivery, the shocked makeup artist received an email from Amazon asking her to rate the driver's performance.
The September 3rd email read: "Package has been given to resident".
The delivery person leans over the front door to drop the package inside before closing the door
The delivery man closes the door behind him and walks away from the Dudley property
Shortly after delivery, Ms. Chitima received a message from Amazon stating that the package had been handed over to the resident.
Ms. Chitima later used social media to complain to Amazon about her delivery in a message that read, “Lost for words. When was it acceptable for an Amazon driver to let themselves into your home? & # 39;
A member of Amazon's social media team has since responded to the customer's video asking for more details about the delivery.
In response to Ms. Chitima's post on Facebook, Amazon wrote: “We would like a member of our transport team to check this for you. Please enter your tracking and order number here as soon as possible. & # 39;
An Amazon spokesperson told MailOnline: & # 39; We reached out to the customer to offer our support. We have investigated the matter and are taking appropriate action. & # 39;