Netflix has been accused of trolling the royal family after a "sinister" post on its official social media account sparked a wave of online hatred.
Older palace sources reacted with anger at the tweet calling on viewers to watch a documentary about Princess Diana that they claimed would provide "answers" to criticism of its flagship drama The Crown.
It was accompanied by a video that shows the Duchess of Cornwall in a particularly incorrigible light.
The post attracted a number of hideous news to the royal family who are still online despite the Daily Mail alerting Netflix to it more than 24 hours ago.
In damn clips of Diana used in the "sinister" trailer for the Netflix documentary "Diana: In Her Own Words", Diana is heard saying, "You may remember me sobbing …"
"… that had nothing to do with the fact that he was going [on a royal tour] …" but after Camilla called him before his trip. The documentary is based on tapes that she secretly made for the biographer Andrew Morton
Most of the comments are not printable and are directed not only to Charles and Camilla but also to the Queen and Prince Philip.
Critics said the Crown's report of the collapse of Prince Charles' marriage to Diana was "skewed and sometimes downright inaccurate".
A Royal insider said, "It's one thing to do a drama that not even the writer claims is completely factual, but when Netflix uses its corporate social channels to create and post material that is one-sided at best , it feels like corporate trolling – it's pretty scary. & # 39;
Now Drumlean's conservative peer Lord Forsyth has accused the US streaming giant of having crossed a line.
Diana can be heard saying "I was devastated" after opening a package to find a bracelet that she was told Charles would give to Camilla
He said he would raise the issue in the House of Lords and directly with the Prime Minister.
Yesterday he wrote to the broadcasting company Ofcom, complaining about the "hurtful, false, misleading and poisonous impression made by people in our public life who cannot defend themselves". He called for the regulation of Netflix in the UK in line with other broadcasters.
Lord Forsyth said: “What you are doing is absolutely shocking. It is a lie and it is not true. And as every day goes by without any action being taken, more and more people are watching this program, and unfortunately, people believe that this stuff is a fact.
In another clip Diana says, "He cut me absolutely dead … it was hot and cold". Critics said the Crown's report of the collapse of Prince Charles' marriage to Diana was "skewed and sometimes downright inaccurate".
"If Netflix also uses a corporate account in this way [to deliberately publicize negative programs about the royal family], the case for regulation is even stronger."
He added, "You [Netflix] can't go on saying, 'This is drama, this is not our fault. "They are clearly using a program that is sensational and mendacious to advance their commercial interests.
“The royals have no right to answer. This is harmful, nasty, and unpleasant stuff. "
The Crown's fourth series, which deals with Charles and Diana's engagement, marriage, and separation, has been the subject of controversy.
Talking about a "tricky" lunch, Diana says Camilla asked if she wanted to hunt with Charles, adding, "I was too immature to understand the messages that were coming my way."
Lady Diana Spencer and Camilla Parker-Bowles were pictured together at the Ludlow Races in which Prince Charles competed in 1980
Given the series' previous reputation for historical research and attention to detail, critics fear that viewers will be misled into believing that the fictional representation of recent events is a fact.
Government sources confirmed that Culture Secretary Oliver Dowden has now written to Netflix to say The Crown should be clearly presented as fiction.
However, there are serious concerns – both inside and outside the palace – that the show has already done irreversible damage to the monarchy.
Diana says she told her sisters, "I can't marry him" and they said it was too late. A royal insider said, "When Netflix uses its corporate social channels to create and post material that is one-sided at best, it feels like corporate trolling – it's pretty scary."
And Netflix has now used one of its Twitter accounts, NetflixFilm, to promote a documentary, Diana: In Her Own Words, which is based on audio cassettes she secretly made for biographer Andrew Morton. His tweet said, "The documentary answers a lot of your questions."
The post was accompanied by carefully edited real footage with a voice-over of the late princess, whom Camilla painted in a negative light. The account has more than half a million followers and is regularly promoted by the main account of the streaming platform, which has more than nine million fans on Twitter alone.
Netflix declined to comment when asked this week if it had a vengeance against the royal family or if it was appropriate for a corporate account to advertise its programs this way.
Clarence House forced to silence Twitter critics
Clarence House was forced to turn off comments on its social media accounts due to so many abusive comments made about Charles and Camilla because of The Crown.
Since the new Netflix series premiered in mid-November, the Prince of Wales and Duchess of Cornwall's Twitter and Instagram feeds have been inundated with hideous comments about the couple, pointing directly to the Netflix programming.
While this has happened occasionally over the years, the volume and vitriol is something royal helpers haven't seen in more than a decade.
Target: Prince Charles and Camilla's Twitter profile
Insiders worry the program could turn public opinion against the couple who worked so hard to win the nation over. Camilla in particular has received praise for being stuck in official duties addressing issues such as violence against women. She was also praised for her warmth and her “common touch” in engagements.
Charles has also been recognized for his public work, particularly on the environment and climate change – issues that he has been advocating for more than 40 years.
Now there is a danger that your work has been wrongly damaged by the program. Tory peer Lord Forsyth yesterday in a letter to Ofcom media regulator highlighted the fact that Clarence House was forced to turn off its social media comments.
He wrote to the watchdog: “The Crown is a very impressive production with excellent performances by extremely talented actors. This makes the fact that it is full of falsehoods all the more dangerous, of course, since viewers are unable to distinguish fact from harmful fiction.
“I understand that Clarence House has had to shut down its social media branch because of the abuse created by the misrepresentation. Does Ofcom see this as a satisfactory situation? "
He told the Mail: “The Duchess of Cornwall has served the nation admirably in recent years. In fact, she was brilliant.
“Imagine what it must be like to end up with this type of abuse? It's awful. & # 39;